How much does it cost?
The E-CAP assessment product
costs between $52-238, depending on the reports
you select. Please check the
people who have taken E-CAP say that it is one
of their best educational investments.
Should I prepare for the
E-CAP requires no preparation.
When you take the test, you should be at your
computer in a quiet place so that you can
concentrate. As you take the test, stay relaxed
and speak in your normal style for professional
interactions. But please see our suggestions for
preparing your computer for the test here.
I speak English as a
second language. Will E-CAP be too hard for
E-CAP is designed to give accurate
results for both native speakers and those who
speak English as a second language. To take the
test, you just need to have the ability to form
sentences in response to questions about everyday
work or job situations. If you have a strong
foreign accent, we urge you to select the
pronunciation diagnosis test option described here.
I'm just a student. Is
this test right for me?
years at school, you have probably received
advice about your writing, or perhaps
occasionally about some presentations you've
made. But if you are like most students, you
have never had expert, concrete feedback on
your speech. E-CAP is an opportunity for you
to find out about your speaking style and
about the impression you might give to others,
even in an upcoming job interview. In
fact, some schools use E-CAP for every
entering student so that they can begin to
work on their communication skills. You'll
also be interested to know that the analysis
report for E-CAP contains valuable advice for
improving your score on standardized tests,
such as the GMAT®,
and other exams.
Are my responses and
Yes. The test-taking
environment is protected by industry standard
SSL technology, and your responses are stored on
our secure server and reviewed only by our
staff. Our download of your responses is also
password protected. Your score sheet and report
can be viewed only through your password
protected account in the E-CAP on-line portal.
Can I listen to my
responses during the test or after I'm
finished with the test?
to strict security procedures at our server, it
is not possible for you to review your
responses. However, during the test, you can
record your answers with an external device (but
do not use your computer, because of soundcard
What are the questions
uses a carefully selected library of questions
on topics of general interest. No special
knowledge or background is assumed. Some
questions can be answered quickly (less than 15
seconds), while more complex questions allow you
90 seconds to respond. Many questions give you
time to prepare, while others ask for your
immediate reaction to the issue.
If I make a mistake
answering a test question, what should I do?
understand the anxiety and pressure that
sometimes occur during a test. If you make a
mistake answering a test question and there is
still time remaining in the answer clock on the
test screen, you should say you misspoke and
then restart your answer. If you realize your
mistake after you finished the question, just
ignore the mistake and do your best on the next
question. Our rating system has a standardized
procedure for dropping non-representative
responses or responses where there was a
Who evaluates the test?
is evaluated both by speech analysis technology
and language experts.
How does my score compare
with other people?
E-CAP score range is from 2\0-100, and your
score reflects a weighted average of your
subscores in more than 275 distinct linguistic
competencies. Most people receive a score
between 50 and 100, with a median score of 75.
Often a score can be negatively impacted by just
a few consistent speech habits (such as frequent
sentence restarts or lack of reasons to support
opinions), which can be easily improved once you
are aware of them, resulting in a higher score
in another attempt at the E-CAP.
How often can I take the
should wait at least three months before taking
repeating E-CAP. After receiving your score and
report, you will notice some communication
skills that you can change quickly and easily
(such as how you make your point or the
reduction of verbal junk such as “uh”). Other
skills (such as removal of a monotone,
vocabulary expansion, or accent improvement)
will take more time and practice to conquer. You
may want to consider supplemental coaching for
communication skills that are challenging for
you to acquire.
When will I get my
results and how long can I view them?
ten business days, you will receive an email
notification that your results are available for
viewing in the on-line portal. The score sheet
will remain in your user profile for one year,
while the analysis report and pronunciation
profile (if ordered) will expire in 90 days. The
E-CAP on-line learning resources linked to your
reports may be viewed only when you have a
current report. To regain access to the on-line
resources, retake E-CAP and receive an updated
analysis report for your current skill
I ordered only a score,
but now I want to see the 20 page analysis
report on my communication. Is it possible?
No, you must order the
report when you place the order for your test.
What happens if I
experience a computer difficulty and cannot
complete the test?
Before you take the test,
confirm that your computer and microphone are
functioning properly with the sample question.
When you are ready to take the test, please
choose a quiet place that will be free from
interruptions, including phone calls. If you
experience a computer difficulty during the
test, contact us at firstname.lastname@example.org with details of the technical
problem, and if needed, we will issue you
another UserID number. The UserID you receive at
registration allows you to take E-CAP only once.
If your recording environment results in poor
quality audio or if you answer less than 60% of
the questions, a technical failure scoresheet
will be uploaded for the test.
How does E-CAP differ
from other tests?
standardized tests and skill assessments provide
only a score and crude outline of score
components. E-CAP's rigorous, scientific
assessment methodology analyzes more than 275
components of communication effectiveness. The
companion advisory report provides a rich
resource for skill improvement, and the optional
pronunciation diagnosis gives expert appraisal
of more than 50 separate English sounds.
I teach a language class
and would like to use a similar test for my
students. Can you help us?
E-CAP is based on a
customized testing authoring and administration
platform. It is available for licensing. Contact
us for details at email@example.com
Can E-CAP be used to
check my child's language ability?
is designed for adults with a minimum of a high
school education. A child's linguistic
competencies should be evaluated in other ways,
and you may find helpful guidance at your
What is your cancellation
and refund policy?
receiving your UserID and password, your
purchase is complete and you have ten days to
take the assessment at your personal link. You
can take the test at any time or location you
choose. Your UserID may be used only once. After
ten days, your password will expire and we are
unable to refund the test fee.
Note: The UserID you receive at
registration is valid for only one
administration of E-CAP.
If you purchase a coaching
package purchase is completed after you click
"Confirm Purchase." You agree to finish your
training sessions within six months of the
purchase date. We are unable to offer refunds
for unused sessions. Coaching sessions should be
scheduled at least one week in advance. If you
need to cancel a scheduled coaching session, you
must give at least 24 hours written notice to
your coach. Sessions that are cancelled less
than 24 hours before the scheduled training time
will be considered one of your package sessions.
For complete information on our policies, read
terms and conditions.